ClaimRunner AI Terms of Service and Privacy Policy
These Terms of Service and Privacy Policy apply to the ClaimRunner AI website, public tools, waitlist, communications, and invitation-only prototype testing.
ClaimRunner AI (“ClaimRunner,” “we,” “us,” or “our”) is an early-stage, unincorporated project and is not yet operated through a separately registered company. By using ClaimRunner, you agree to these Terms. If you do not agree, do not use the website or its tools.
Terms of Service
1. What ClaimRunner Provides
ClaimRunner is developing educational, organizational, document-preparation, and administrative tools for people navigating small-claims matters in King County, Washington.
Our primary website currently provides information, product updates, and pilot sign-ups. An experimental eligibility checker is also publicly available. Other prototypes, including demand-letter, court-form, and case-management tools, may be tested privately with invited participants.
ClaimRunner is still in development and is not currently a fully launched platform for managing live cases or urgent legal needs. Features may be incomplete, changed, suspended, or discontinued without notice.
2. ClaimRunner Is Not a Law Firm
ClaimRunner is not a law firm and does not provide legal advice, legal representation, or attorney services. Using ClaimRunner does not create an attorney-client relationship.
ClaimRunner does not determine your legal rights, the validity or value of a claim, liability, damages, legal strategy, or the likelihood of an outcome. ClaimRunner does not represent users or independently file, serve, negotiate, collect, appeal, monitor deadlines, or act on anyone’s behalf.
Information and outputs may be based on general rules, public materials, and information supplied by users. They may not account for every fact, exception, deadline, or requirement relevant to your circumstances. You remain responsible for reviewing all information, confirming applicable court requirements, meeting deadlines, and deciding how to proceed.
If you need advice about your situation, consult a licensed attorney.
3. Eligibility Checker and Generated Materials
The eligibility checker provides a preliminary, informational screening based on your answers and general King County small-claims requirements. A result that you “may” or “may not” be eligible is not a legal determination, guarantee, court decision, or prediction.
ClaimRunner may also help users prepare demand letters, court forms, summaries, timelines, or other materials. You may use your completed outputs for your own matter, but you must review and approve them before use. ClaimRunner does not guarantee that any output is accurate, complete, legally sufficient, appropriate, or accepted by a court.
You should independently confirm eligibility, forms, fees, filing and service requirements, deadlines, and procedures with the appropriate court or a qualified legal professional.
4. Eligibility and Acceptable Use
You must be at least 18 years old to use ClaimRunner. Initial tools are intended for matters that may be eligible for King County small-claims court and may not be appropriate for other jurisdictions or proceedings.
You agree to provide truthful information and not use ClaimRunner to:
- Submit fraudulent, misleading, unlawfully obtained, or malicious content
- Harass, threaten, impersonate, stalk, or harm another person
- Violate privacy, confidentiality, intellectual-property, or other legal rights
- Create materials for a matter in which you are not legitimately involved
- Upload malicious code, interfere with the platform, or bypass security controls
- Reverse engineer, scrape, resell, or commercially exploit the platform
- Use ClaimRunner or its outputs for an unlawful purpose
You may provide information about another person only when reasonably necessary for your own matter and when you have a lawful basis to do so. Provide only the information needed and ensure it is accurate. We may restrict or terminate access if we reasonably believe these Terms have been violated.
5. Sensitive Information
Unless ClaimRunner specifically requests information through an appropriate feature, do not submit Social Security or identification numbers, financial-account or payment-card information, account passwords, medical or immigration records, privileged attorney communications, original documents, or confidential information you are not authorized to disclose.
Information submitted to ClaimRunner, its prototypes, or by email is not protected by attorney-client privilege. Keep independent copies of important documents because ClaimRunner is not a permanent document-storage service.
6. Private Testing, AI, and Feedback
Private prototypes are experimental and may use third-party services such as Supabase for storage and Groq for AI-assisted processing. When disclosed as part of a test, selected inputs and outputs may be transmitted to these providers under their respective terms and privacy practices.
ClaimRunner will obtain participant permission before team members review identifiable case information, conversations, documents, or recordings for testing and product improvement. We will not publicly use a participant’s name, identifiable story, testimonial, case information, or likeness without separate permission. Aggregated or de-identified feedback may be used internally.
Information entered through the public marketing website or eligibility checker is not currently sent to an AI provider by ClaimRunner.
7. Ownership, Payments, and Third-Party Services
ClaimRunner retains ownership of its software, workflows, templates, designs, branding, and other underlying materials. Users retain ownership of the information they provide and may use their completed outputs for their own matters.
The public website and eligibility checker are currently free. ClaimRunner may later offer paid services. Prices, payment terms, cancellation rules, and refund policies will be disclosed before a charge is authorized.
ClaimRunner may link to court websites, government resources, or other third-party services. We do not control and are not responsible for their content, availability, security, or privacy practices.
8. Disclaimers and Liability
ClaimRunner is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of accuracy, completeness, reliability, availability, fitness for a particular purpose, noninfringement, and legal sufficiency.
ClaimRunner and the individuals involved in operating it will not, to the fullest extent permitted by law, be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including missed deadlines, rejected filings, lost claims, lost recoveries, lost data, or decisions made based on ClaimRunner.
To the fullest extent permitted by law, total liability relating to ClaimRunner will not exceed the greater of the amount you paid ClaimRunner during the preceding six months or $100. These limitations do not apply where prohibited by law.
These Terms are governed by Washington law. Disputes that cannot be resolved informally will be brought in a court with jurisdiction in King County, Washington. These Terms do not require arbitration or prevent an eligible small-claims filing.
Privacy Policy
1. Information We Collect
Depending on how you interact with ClaimRunner, we may collect:
- Contact information, such as your name, email, optional phone number, and county
- Waitlist information, communications, feedback, and testing interest
- Eligibility-checker responses, including information about the parties, claim, amount, dates, locations, and preliminary result
- Information voluntarily provided during private testing, such as dispute facts, documents, prototype conversations, outputs, surveys, or recordings authorized through separate consent
- Technical information collected by us or our service providers, such as IP address, browser, device, pages visited, referring page, timestamps, approximate location, cookies, and security or error logs
The eligibility calculation currently occurs in your browser. However, the checker uses Google Analytics, which may receive information about form interactions, potentially including field names or values. ClaimRunner does not use this information for targeted advertising.
If you voluntarily select “Use Location,” your device will request permission to send coordinates to OpenStreetMap’s Nominatim service to identify a ZIP code.
2. How We Use Information
We may use information to:
- Operate, secure, troubleshoot, and improve the website and tools
- Provide eligibility-checker results
- Manage the waitlist and send product or pilot communications
- Respond to questions and privacy requests
- Conduct authorized prototype testing and research
- Create internal aggregated or de-identified analysis
- Detect misuse and enforce these Terms
- Comply with legal obligations
You may unsubscribe from marketing emails at any time. Providing a phone number does not authorize marketing texts or automated calls without separate consent.
3. How Information May Be Shared
We may provide information to team members and service providers when reasonably necessary to operate or test ClaimRunner. Current or anticipated providers include:
- GoDaddy for website hosting
- GitHub for code hosting and the eligibility checker
- Google for email and analytics
- OpenStreetMap/Nominatim for optional location lookup
- Supabase for private-prototype storage or authentication
- Groq for disclosed AI processing in private prototypes
We may also disclose information when legally required, to protect safety or security, investigate fraud or misuse, or transfer the project to a future company, investor, purchaser, or successor subject to applicable privacy obligations.
ClaimRunner does not sell personal information or share it for cross-context behavioral or targeted advertising.
4. Retention and Deletion
We retain information only as reasonably necessary for the purposes described above. Unless a longer period is required for legal, security, or compliance reasons:
- Waitlist and contact information may be retained until you unsubscribe, request deletion, or have had no meaningful interaction for 24 months.
- Private testing information and uploaded prototype documents may be retained during participation and for up to 12 months afterward.
- Deleted information may remain in restricted backups for up to 90 additional days.
- Aggregated or de-identified information may be retained when it can no longer reasonably identify an individual.
ClaimRunner does not intentionally create a stored case record from the public eligibility checker, although hosting and analytics providers may retain technical information under their own policies.
5. Your Privacy Choices
You may ask ClaimRunner to provide access to, correct, delete, or supply a copy of personal information we maintain about you. You may also withdraw consent for optional future processing or stop marketing communications.
Send requests to claimrunnerai@gmail.com with the subject line “Privacy Request.” We may take reasonable steps to verify your identity and may retain limited information when necessary to comply with law, maintain security, prevent fraud, resolve disputes, or honor an unsubscribe request.
6. Security and Sensitive Data
ClaimRunner uses reasonable safeguards appropriate to its current stage and the information it handles. However, no website, email account, database, transmission method, or hosting service is completely secure.
ClaimRunner’s public tools are not designed to collect detailed health information, financial credentials, government identification numbers, or other unnecessary sensitive data. If ClaimRunner begins intentionally collecting consumer health data, we will provide any additional notices, consent processes, and user rights required by applicable law.
7. Children
ClaimRunner is intended only for people who are at least 18 years old. We do not knowingly collect personal information from children. Contact us if you believe a child has submitted personal information so we can investigate and delete it where appropriate.
8. Changes and Contact
We may update these Terms and Privacy Policy as ClaimRunner’s tools, providers, data practices, or legal obligations change. The revised version will be posted with an updated effective date. Material changes will apply prospectively, with additional notice or consent when required.
For questions about these Terms or our privacy practices, contact: claimrunnerai@gmail.com